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Live chat

Real-time channels for your whole team. Pin messages, reactions, share updates.

4 tasks · ~4 minutesIncluded on every plan, starting with StarterUpdated June 2026

The gist

Live chat keeps your whole team in sync with real-time channels. It's a top-level item in the sidebar, with an unread badge so you can see when there's something new.

Open chat

1 step · the unread badge shows what's new

  1. In the left sidebar, click Chat.

A red badge on the icon shows your number of unread messages (it caps at 20+).

Create a channel

4 steps · a space for a team, a shift, or a topic

  1. Start a new channel.
  2. Enter a channel name (lowercase, like channel-name).
  3. Pick an icon and add members.
  4. Click Create.
If you don't have any yet, you'll see No channels yet.

Send and manage messages

4 moves · everything happens in real time

  1. Type in the message box to post to the channel in real time.
  2. Open Message options on any message to act on it.
  3. Pin important messages so they stay easy to find.
  4. Use Add reaction to respond quickly, and add a GIF from the built-in KLIPY search.
A removed message shows as This message was deleted.

Channel settings and archiving

2 steps · tidy up without losing history

  1. Open Channel settings to manage a channel's members and details.
  2. Archive channels you no longer need — find them later under Archived channels.

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