The gist
Events and Tickets lets you run ticketed nights end to end: create an event, set up ticket tiers, sell through Stripe, and check guests in at the door.
Open Events
2 steps · where everything in this guide happens
- In the left sidebar, open the Venue section.
- Click Events & Tickets.
Events are grouped into Upcoming, Current, and Past. Each event has a status: Draft, Published, or Cancelled.
Create an event
4 steps · start as a draft
- Click New Event (or Create your first event).
- Under Basic info, enter the Event title (for example Summer Rooftop Night). A web address is created from the title (for example summer-rooftop-night).
- Add Details: a short description for guests, plus date and time.
- Save it as a Draft while you finish setting up.
Add ticket tiers
5 steps · each tier has its own price and limit
Tiers are the ticket types you sell, each with its own price and limit.
- Open the event and go to Ticket Tiers (Manage pricing tiers).
- Add a tier and name it (for example General Admission).
- Set the Price (for example 25.00) and the Quantity available.
- Set the Sale window (when tickets go on sale and stop) and the tier's Visibility.
- Save. Add as many tiers as you need; before you do, you'll see No ticket tiers yet.
Publish and sell
1 step · Stripe handles the payments
- Once your details and tiers are ready, change the event from Draft to Published so guests can buy tickets.
At the door
2 steps · on the night
- Open the event's Attendees tab to see who's coming.
- Use Check-in to mark guests in as they arrive.
Track sales
2 views · orders and revenue
- Orders — every purchase, with the buyer, quantity, amount, and status.
- Sales — Revenue over time for the event.
The event's Settings tab holds the rest of its configuration, including a Danger zone for cancelling or removing the event.
Event statuses
An event moves left to right — one exit if the night is called off.
- Draft — being set up; guests can't see it yet.
- Published — live; tickets are on sale.
- Past — the night is over; sales and attendees stay on record.
- Cancelled — the event was called off.
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