The gist
Visibility Score audits how easy your venue is to find online — Google, Maps, your website and your socials — then turns the result into a single score and a ranked list of quests that raise it.
Open Visibility Score
1 step · a top-level item in the sidebar
- In the left sidebar, click Visibility Score — it sits right under Dashboard.
Complete your venue profile (first time)
2 steps · the audit needs to know who to look for
The audit matches your venue across Google, Maps and the web, so your profile has to identify it precisely.
- Fill in the required fields in Settings: venue name, street address, city, country, venue category and phone.
- Add the recommended fields too — each one unlocks extra checks:
- Official website — unlocks the website, conversion-path and social-link checks.
- Google listing — pins the audit to your exact Maps listing instead of a name search.
- Instagram and Facebook — let the audit verify your social presence.
Pick a specific venue category, not Other — the score benchmarks you against similar venues nearby, and Other has no comparable cohort.
Run the audit
1 step · then a short wait while sources are checked
- Click Run the audit. The audit works through its sources and each one comes back Verified, Self-reported, Not applicable, Unavailable or Failed.
When it finishes you get your score and a category breakdown. Run it again after you make changes — the page shows what changed since the previous audit, and your trend against a week ago.
Work through your quests
ongoing · ranked by impact on your score
Every audit produces quests — concrete improvements ranked by how much score they unlock.
- Open a quest to see why it matters, its difficulty, and the exact action to take.
- Start it, do the work, and submit it for verification.
- When the check passes, the quest is verified and its score gap is yours to collect on the next audit.
You work a few quests at a time: 3 active slots on the free plan, 10 on Starter, 30 on Pro and unlimited on Enterprise. Finishing a quest frees its slot, so every plan gets through the full list — just at a different pace.
Quest statuses
Every quest moves left to right — two exits along the way.
- Ready — available to start whenever a slot is free.
- Blocked — unlocks once the quest it depends on is done.
- In progress — you're on it; it occupies an active slot.
- Awaiting verification — submitted; the change is being checked.
- Verified — the change was confirmed live.
- Not verified — the check failed; adjust and resubmit.
- Completed — done and counted toward your score.
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